Today I faced a strange problem with my Windows Live Messenger. All my contacts appeared offline but actually they were online. I was receiving the messages from them but I wasn’t able to reply them. I thought may be there is some problem with my Messenger. I restarted my computer, even re-installed windows live messenger 2011 but still the problem was there.
I tried logging in to another account, it appeared perfectly. Then I thought may be there is some problem with Windows Live at back-end with Microsoft on some specific accounts. That wasn’t the case either. Finally I found the solution to it.
- First enable hidden file view on your system.[ad#ad-taalz-inpost-right]
- Open C:\Users\<system username of windows>\AppData\Local\Microsoft\Windows Live\Contacts
- Inside this folder you will find a folder named as your hotmail ID. Simply delete it.
- Now try signing in your Windows Live Messenger! Your problem is fixed 🙂